Bdjobs

Agent Relationship Officer, Agent Relationship Management Unit, Agent Banking Department

BRAC Bank PLC

Deadline: September 9, 2025

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Job Summary

Vacancy: --

Salary: --

Age: Na

Experience: At least 2 years

Location: Anywhere in Bangladesh

Published: August 27, 2025

Requirements

Education

Four-year graduation in any discipline from any UGC-approved or accredited foreign university.

Experience

At least 2 years
The applicants should have experience in the following business area(s): Banks

Additional Requirements

Minimum two years relevant working experience.
Sound knowledge in agent banking, general banking and Bangladesh Bank Agent Banking Prudential Guidelines etc.
Working knowledge of Microsoft Office.
Good interpersonal & communication skills.
Strong analytical ability & aware of customer centricity.
Able to travel extensively within assigned territory.
Proficient in customer centricity, self-propelled, and capability to meet deadlines

Responsibilities & Context

BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

BRAC Bank is currently looking for an ambitious, intelligent, goal-oriented, enthusiastic individual for the following position in its Alternate Banking Channels Division:

Agent Relationship Officer, Agent Relationship Management Unit, Agent Banking Department

Employment Type: Full-time

Grade: OG-I/OG-II

KEY RESPONSIBILITIES:

Search for potential Agents for the new Agent Banking Outlet that comply with the bank’s agent selection procedures.
Ensure that the submitted agent applications and supporting documents are complete and error-free.
Follow-up day-to-day activities of assigned Agent Banking Outlet(s) and correspond with Head Office regarding any operation issues.
Achieving the agreed individual sales targets to ensure compliance with the bank`s policies and procedures.
Build and maintain effective business relationships with stakeholders.
Promote banking products and services to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities to achieve the sales targets.
Conduct customer awareness program, promotional activities, and meetings in the assigned area to achieve the business target.
Visit assigned Agent Banking Outlets frequently and update outlet monitoring report/module.
Ensure smooth business operation at assigned Agent Banking Outlet maintaining compliance.
Ensure necessary operational and system related training for Agent Field Officers.
Analyze AB Outlets business data to find the most efficient sales methods for a sustainable business growth and agent earnings.
Provide business reports to Head Office on a regular basis.
Communicate with corresponding branches and SME unit offices.
Supervise activation (Go Live) of Agent Banking Outlets in fields.