Executive/ Sr. Executive - Customer Service, Dhaka & Chattogram
Job Summary
Vacancy: 02
Salary: Negotiable
Age: Na
Experience: 2 to 4 years
Location: Chattogram, Dhaka
Published: August 24, 2025
Requirements
Education
Bachelor of Science (BSc) in Civil Engineering
Experience
- 2 to 4 years
- The applicants should have experience in the following business area(s): Real Estate, Real Estate Startup
Additional Requirements
Ability to anticipate the needs and trends of customers and stakeholders
Excellent communication and persuasion skills
People leadership
Problem-solving skill
Ability to prioritize
Attention to details
Working knowledge of Microsoft Office Suites
Responsibilities & Context
Plan and manage customer relationship activities and ensure their satisfaction at an optimum level.
Build and maintain profitable and sustainable relationships with key clients.
Understand key clients` individual needs and coordinate to implement as appropriate.
Oversee the relationship with customers handled by the existing client relationship team.
Liaise with the design, construction, and structural team to implement the requirements of the clients.
Coordinate with the concerned department to modify drawing of the project as per the preference of the clients.
Meet credit collection targets on monthly and yearly basis as planned.
Remind customers and issue letters for irregular payments and dues.
Maintain monthly recovery report regarding irregular/long pending clients.
Skills Required
Compensation & Other Benefits
Mobile Bill
Festival Bonus: 2 (Yearly)
Gratuity
Provident Fund
Workplace
Work at office
Employment Status
Full Time
Gender
OTHER
Job Location
Chattogram, Dhaka
Company Information
Renowned Real Estate Company
