Branch Manager - Student Recruitment Agency

Job Responsibilities

1. Leadership & Branch Operations

• Oversee day-to-day operations of the branch, ensuring smooth workflow and service quality.
• Lead, motivate, and supervise the counseling and support team to achieve monthly and yearly targets.
• Implement organizational policies, procedures, and best practices at the branch level.

2. Student Recruitment & Counseling

• Develop and manage student recruitment strategies for Europe, UK, and other study destinations.
• Guide students on admission processes, program selection, visa procedures, and documentation.
• Maintain updated knowledge of university admission requirements, scholarships, and country-specific regulations.

3. Business Development & Partnerships

• Build and maintain relationships with universities, colleges, and partner institutions abroad.
• Represent the agency in educational fairs, seminars, and promotional events.
• Explore new markets and opportunities to expand the branch’s student recruitment portfolio.

4. Sales & Target Achievement

• Set and monitor branch sales targets, ensuring consistent performance and growth.
• Conduct market research to identify trends and develop strategies to increase student applications.
• Ensure branch revenue goals are achieved through student recruitment and service offerings.

5. Compliance & Quality Assurance

• Ensure all applications and visa files are processed accurately, ethically, and in compliance with immigration laws.
• Maintain high standards of integrity and transparency in counseling and student dealings.
• Handle escalated student or parent queries in a professional manner.

6. Reporting & Coordination

• Prepare and present monthly reports on branch performance, student conversion rates, and revenue.
• Coordinate with the Head Office for strategic planning, staff training, and operational improvements.
• Monitor KPIs and provide guidance for continuous improvement.