Officer, Wellness Centre, Operations (Contractual)

BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Working at brac is not like any other job. It is a platform where you can bring about real change for people who need it the most. We are not just dreaming of a better world, we are building it. Join us to find the way.

Job purpose:

Oversee the day-to-day operations of the BRAC Wellness Center, including administrative functions, finance and accounts (F&A) and maintenance of equipment and the facility.

Key responsibilities:

• Ensure efficient operation and management of the gym and wellness facilities including yoga, body massage, foot massage and nutrition counseling services.

• Supervise and monitor gym trainers, massage therapists, nutritionist to maintain high-quality service standards.

• Manage membership registration, renewals and members records.

• Maintain a safe, clean and hygienic environment across all service points.

• Oversee proper functioning of gym equipment, yoga accessories and massage therapy tools, ensuring timely maintenance.

• Ensure effective scheduling of training sessions, yoga classes, massage therapy and nutrition counseling appointments.

• Monitor health and safety practices to prevent accidents or hazards, ensuring compliance with SOP guidelines.

• Collect members feedback and address complaints or irregular issues in a professional manner.

• Maintain financial records, service reports and stock of consumables and supplies.

• Ensure proper implementation of SOP for BRAC wellness Centre.

• Support promotional activities to encourage staff participation in wellness programs.

• Prepare bills and properly submit to F&A for further actions through the supervisor.

• Coordinate with other BRAC units in connection with wellness center operations.

• Internal coordination among fitness instructors, masseur, nutritionist and other service providers.

• Maintain administrative records and data in appropriate manner

• Take advise of the supervisor on any critical and important issues.

Safeguarding responsibilities:

• Ensure the safety of all participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the department's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so