Executive Officer

Ready to kickstart your career and make a real impact in global healthcare?

Thai Medics is currently seeking a Executive Officer to join our growing team. This position is ideal for recent graduates or individuals at the early stage of their careers who are passionate about healthcare, patient support, and cross-cultural communication.

The successful candidate will serve as the first point of contact for individuals seeking medical treatment in Thailand. This role requires excellent interpersonal skills, strong organizational capabilities, and the ability to manage patient communications with professionalism and empathy.

Role Summary:

As a Executive Officer, you will manage inquiries, coordinate patient appointments, and ensure a smooth and supportive experience from first contact through post-treatment follow-up. You will serve as a key liaison between patients and healthcare providers, helping individuals access world-class medical services abroad.

Note: Prior experience is not mandatory; training will be provided. A proactive mindset and a strong work ethic are essential.

Key Responsibilities:

• Serve as the first point of contact for patient inquiries regarding treatment options in Thailand

• Communicate professionally and empathetically via phone, email, and digital platforms

• Track and follow up on patient leads to ensure timely responses and conversion

• Conduct introductory cold calls to prospective clients when required

• Assist with email communication, patient updates, and basic marketing outreach

• Maintain accurate records and documentation using Microsoft Office tools

• Support scheduling, data entry, and other administrative functions
  
  

Qualifications:

• Minimum education: HSC or A-Levels

• Strong verbal and written communication skills in Bangla and English

• Proficiency in Microsoft Word, Excel, and communication tools

• Organized, detail-oriented, and capable of multitasking

• Self-motivated with a strong willingness to learn and grow in a fast-paced environment
  
  

Preferred (Not Required):

• Internship or entry-level experience in customer service, telemarketing, or client support

• Familiarity with medical terminology or an interest in healthcare

• Exposure to digital tools such as CRM systems or online scheduling platforms
  
  

What We Offer:

Structured, hands-on training
Exposure to international healthcare coordination
Supportive and growth-focused work culture
Opportunity to develop a professional foundation in a global industry