BPO Operations Executive (Night Shift)
Job Summary
Vacancy: 30
Salary: Negotiable
Age: 19 to 27 years
Experience: Not specified
Location: Dhaka, Dhaka (DOHS Mohakhali)
Published: August 24, 2025
Requirements
Education
- Bachelor/Honors
- Higher Secondary
Additional Requirements
- Age 19 to 27 years
- Only Male
Only Freshers.
Good in English (Written and speaking)
Can work on the night shift
Excellent in Microsoft Office
Strong practical knowledge of operating computer functions
Good typing speed
Ability to convey tone and intent clearly through text
Fast and accurate typing skills
Friendly, professional, and responsive communication style.
Responsibilities & Context
BPO Operations Executive (Night-Shift)
Job Responsibilities:
Customer Interaction: Handle inbound/outbound calls, emails, or chats to assist customers with inquiries or issues.
Issue Resolution: Resolve customer complaints or problems promptly and efficiently.
Product Knowledge: Provide accurate information on products, services, or processes.
Performance Targets: Meet key performance metrics like call handling time, customer satisfaction, and issue resolution.
Documentation: Maintain accurate records of customer interactions and actions taken.
Team Collaboration: Work with team members to achieve departmental goals and improve service quality.
Compliance: Follow company policies and ensure compliance with relevant regulations
Skills Required
Compensation & Other Benefits
- Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Employment Status
Full Time
Gender
MALE
Job Location
Dhaka, Dhaka (DOHS Mohakhali)
Company Information
BPO Doctor
Address:
House 158-B(6th floor), Road - 22, Mohakhali DOHS(new), Dhaka-1206
