Job Summary
Vacancy: 1
Salary: Negotiable
Age: 28 to 35 years
Experience: 5 to 7 years
Location: Dhaka (Uttara Sector 13)
Published: August 25, 2025
Requirements
Education
- Bachelor of Science (BSc) in Computer Science & Engineering
Information Technology, or related field. (Professional Certification/ Training)
CompTIA Security+ (Professional Certification/ Training)
Cisco (Professional Certification/ Training)
CCNA (Professional Certification/ Training)
Microsoft Certified (Azure/M365) (Professional Certification/ Training)
ITIL Foundation (Professional Certification/ Training)
MikroTik Certified (MTCNA or higher) (Professional Certification/ Training)
Experience
- 5 to 7 years
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, BPO/ Data Entry Firm, Business-to-Business (B2B) Software and Services Startup
Additional Requirements
- Age 28 to 35 years
- Only Male
5–7 years of experience in IT support or system administration.
Strong knowledge of Windows, macOS, Linux, and common business applications.
Proficiency in networking (LAN/WAN, VPN, firewalls, DNS, DHCP).
Familiarity with cloud services (Microsoft 365, Google Workspace, AWS, Azure).
Hands-on experience with IT security best practices, compliance audits, and incident management.
Excellent communication and problem-solving skills with the ability to perform under pressure.
Availability to provide support 24/7/365 in case of emergencies.
Responsibilities & Context
About the Role:
We are seeking a highly motivated IT Support Engineer to join our team. This role requires a proactive professional who can collaborate across departments and subcontractors to ensure smooth IT operations, resolve technical issues, and enforce security compliance. The ideal candidate will be equally comfortable troubleshooting hands-on problems, documenting processes, and conducting IT security audits of subcontractors to maintain strong data protection and compliance standards.
Job Responsibilities:
Provide first- and second-level technical support for hardware, software, and networks.
Collaborate with developers, system administrators, product managers, and subcontractors.
Support and optimize core business applications and specialized tools.
Manage user onboarding/offboarding, access controls, and IT documentation.
Monitor systems, perform preventive maintenance, and resolve incidents efficiently.
Conduct IT security audits of subcontractors, prepare reports, and ensure corrective actions.
Deliver user training on IT tools, best practices, and security awareness.
Drive continuous improvement by analyzing recurring issues and recommending solutions.
Provide emergency IT support outside of standard working hours when necessary, ensuring uninterrupted operations 24/7/365.
Skills Required
Compensation & Other Benefits
Mobile bill, Tour allowance, Weekly 2 holidays
Yearly Salary Review
Yearly Festival Bonus: 2
An attractive salary package according to job grade
Entertainment allowance
Dynamic Work Environment – Collaborate across teams and subcontractors while working with a wide range of modern technologies.
Impactful Role – Play a key part in strengthening IT security, compliance, and business continuity.
Growth & Recognition – Competitive salary, benefits, and recognition for your contributions.
Learning & Development – Ongoing training, certification support, and opportunities to sharpen your technical expertise.
Career Progression – Exposure to cross-functional projects that open pathways for advancement.
Workplace
Work at office
Employment Status
Full Time
Gender
MALE
Job Location
Dhaka (Uttara Sector 13)
Apply Procedure
Email Your CV
Send your CV to the given email career@pathedits.com or Email your CV from <strong>My Bdjobs</strong> account
Company Information
Outsource Experts Ltd.
Address:
Quantum Mostafa Tower (8th Floor), 18 Gausul Azam Ave, Sector - 13, Uttara, Dhaka 1230
