Executive (Recovery)

Job Responsibilities:

• Ensure timely collection of outstanding receivables from dealers, distributors, customers, and other business partners in accordance with company policies and credit terms.

• Develop and implement effective recovery strategies to achieve monthly and quarterly collection targets.

• Conduct regular follow-ups with customers and dealers through phone calls, emails, and field visits to ensure timely settlement of overdue accounts.

• Monitor outstanding balances, overdue payments, and aging reports to identify potential recovery risks and take appropriate action.

• Maintain accurate records of collection activities, payment commitments, customer communications, and recovery status.

• Coordinate with the Sales, Accounts, and Finance Departments to reconcile outstanding balances, verify payments, and resolve payment-related discrepancies.

• Identify high-risk and long-overdue accounts, assess recovery challenges, and recommend appropriate measures to management.

• Prepare and submit periodic recovery reports, collection forecasts, and performance updates to the concerned authority.

• Maintain professional relationships with dealers and customers while ensuring compliance with the company's credit and recovery policies.

• Support the improvement of collection efficiency, reduction of overdue receivables, and overall working capital management.

• Ensure proper documentation and timely reporting of all collection activities in accordance with company procedures.

• Perform other duties related to credit collection and receivables management as assigned by management.