Coffee Machine Technician

WHO WE ARE: Smith’s is one stop solution of world class imported coffee machines associating with premium brands from all across the Globe. We have been praised by our associates for alone installing innumerable number of machines all across the globe. Our services are not only limited to providing the finest imported coffee machines but the offerings range from state-of-art espresso equipment to barista training by award winning baristas.

Key Responsibilities:

• Possess good knowledge of coffee machines, including installation, troubleshooting, and repair.
• Skilled in repairing and maintaining coffee machines, refrigerators, and air conditioners to ensure uninterrupted service operations.
• Provide technical support for hot beverage systems, including monitoring and maintaining machinery, and assisting with the development of AVM and beverage systems.
• Commission and capitalize assets, track asset movements to customers, and allocate assets accordingly.
• Maintain stock levels and review stock movements for equipment and parts; manage the purchasing of spare parts for equipment.
• Oversee the delivery and installation of equipment and monitor the usage of spare parts.
• Ensure the exclusive use of Smith’s products.
• Conduct random visits to key customers to evaluate customer satisfaction and identify opportunities for service improvement.