Case Management Officer (CMO)

Job Context: Community Development and Health Care Centre (CDHC) is launching a project titled ‘Recovery and Advancement of Informal Sector Employment (RAISE)’ jointly financed by the Government of Bangladesh and Palli Karma-Sahayak Foundation (PKSF). The goal of the project is to provide services that can enhance earning opportunities for low-income urban youth, and urban youth impacted by COVID-19.

The RAISE project has been implementing across the country through selected Partner Organizations of PKSF. As a Partner organization of PKSF, CDHC will implement the RAISE project in its catchment area.

As a no-government organization, CDHC has been working since 1997 to promote the socio-economic status of the least opportunist people in Patuakhali district through implementing various development programs. CDHC is seeking competent project management professionals under the RAISE project. The detailed Terms of Reference (ToR) of the position are given below.

The Case Management Officer (CMO) will be responsible to enhance the quality of project implementation, maximize satisfaction of the project participants as well as stakeholders. He/she will be accountable for the trainee’s enrolment process to employment and will work under the direct supervision of the coordinator.

Assignment Duration: 05 Years (30 June 2026 and annually renewable based on performance and project funding).

Responsibilities:

• Perform individual assessments through psychometric profiling and, identify potential program participants for Business Management Training (BMT) and Apprenticeship Program (AP);

• Provide individual and group counseling, assist in career planning assessing program participants’ needs, preferences & abilities and support them to succeed in their roles through close supervision, mentoring, and coaching and;

• Facilitate sessions in training/workshops/courtyard meetings and coordinate with other actors to ensure referral and the transfer of cases where RAISE does not have the capacity or specialized support;

• Enter and update data into Case Management System (CMS) software and analyze them according to the demand of PMU;

• Assist in organizing seminars, workshops, training, and other community mobilization programs;

• Assist in preparing monthly, quarterly, and half-yearly progress reports in time; and

• Perform any other tasks assigned by the management.

• Work Station: Patuakhali; extensive field visit across the working area is required.