Development and Communication Officer/Coordinator

Content Creation & Media Production

• Plan, script, and produce video documentaries, short features, and project highlights showcasing organizational impact.

• Coordinate filming logistics for field shoots, ensuring ethical storytelling and informed consent from beneficiaries.

• Guide videographers and photographers to capture compelling visuals aligned with project objectives and communication goals.

• Conduct on-camera anchoring, narration, and interviews for major interventions such as disaster response, WASH, health, and shelter programs.

• Edit and finalize raw footage into high-quality, branded video content for social media, donor presentations, and events.

Social Media Management & Branding

• Manage the organization’s official social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.), ensuring regular and engaging content updates.

• Monitor trends and audience engagement, adapting strategies to increase online visibility and reach.

• Develop digital mockups and creative assets for branded merchandise such as caps, t-shirts, vests, and promotional items.

• Ensure consistency of voice, tone, and branding across all communication materials.

Reporting, Proposal Writing, and Documentation

• Draft and support the development of donor reports, project proposals, case studies, and success stories.

• Conduct field visits to gather primary content, photos, testimonials, and contextual insights for use in communications and reporting.

• Provide editorial services including proofreading, copyediting, and content structuring for project documentation.

• Develop project completion summaries and briefs in collaboration with programme and M&E teams.

Website & Communications Support

• Contribute to the design, development, and regular update of website content, ensuring accurate and timely information sharing.

• Develop IEC (Information, Education, and Communication) materials such as banners, flyers, infographics, posters, and stickers for awareness and visibility campaigns.

• Work closely with IT and external web developers to maintain a user-friendly and dynamic online presence for the organization.

Data and Information Management

• Maintain accurate and up-to-date databases of beneficiaries, project outcomes, and vendors using Microsoft Excel or relevant data tools.

• Organize and archive all media files, visual assets, consent forms, and documentation in line with data protection standards.

• Provide regular summaries and communication metrics to management to inform strategy and reporting.

Internal Coordination and Representation

• Collaborate with programme, M&E, and finance teams to align communication outputs with project timelines and donor requirements.

• Participate in meetings, workshops, donor visits, and public events, supporting the documentation and promotion of organizational work.

• Represent GUSS in relevant communication forums, media events, or external engagement opportunities when delegated.

Safeguarding, Ethics, and Compliance

• Uphold ethical communication standards, ensuring respectful and accurate representation of vulnerable individuals and communities.

• Ensure informed consent procedures are followed during interviews, photography, and videography in the field.

• Promote inclusiveness, gender sensitivity, and cultural respect in all media and communication outputs.

• Comply with GUSS’s safeguarding, anti-fraud, and data protection policies in all communication activities.

Additional Responsibilities

• Stay updated on sector-wide communication trends, digital tools, and best practices for nonprofit storytelling.

• Participate in relevant trainings, capacity development sessions, and staff retreats.

• Perform other duties as assigned by the management to support organizational visibility and fundraising efforts.