Manager- Operations, Nobayon Traders Ltd.

Operations Management:

• Oversee end-to-end trading operations including local procurement operational activities, inventory management, and distribution of goods.

• Ensure timely execution of delivery orders from sourcing to delivery while maintaining quality standards.

• Monitor KPIs for operational efficiency, cost optimization, and service quality.

• Develop and implement SOPs to streamline workflows and minimize operational risks.

Supply Chain & Logistics

• Plan and manage domestic logistics, including shipping, warehousing, and last-mile delivery.

• Coordinate with suppliers, freight forwarders, and clearing agents to ensure timely shipment and clearance.

• Oversee warehouse management including stock levels, proper housekeeping, FIFO/LIFO, pest control management, and loss prevention.

Compliance Support

• Support risk management initiatives by addressing operational bottlenecks and compliance risks.

Team Leadership & Development

• Lead, train, and mentor the operations team (logistics, warehousing, supply chain, QC).

• Conduct performance reviews and set clear targets aligned with business objectives.

• Build cross-functional collaboration with Commercial, Sales, and Finance teams.

Cost & Performance Management

• Prepare and manage the annual operations budget.

• Monitor cost variances and implement efficiency improvement plans.

• Lead initiatives to reduce wastage, improve productivity, and optimize working capital.

Stakeholder & Vendor Management

• Develop strong relationships with vendors, logistics partners, and regulatory agencies.

• Establish the SLA with the all service providers as per industry benchmark standards.

• Negotiate contracts with service providers in collaboration with logistics team head to confirm the service from the transportation, warehousing, and handling.

• Ensure smooth coordination with Sales people for order fulfillment and customer satisfaction.